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Our Standard terms and condition for cilents


By acknowledging this Agreement, the client hereby agrees to all following terms and conditions with the Agreement with Counsel
The client agrees that to pay the counsel as per the agreed terms and Counsel will cease working on the file if/when payment(s) has not been made. Therefore, upon receiving the retainer fee and a copy of signed agreement, counsel will begin processing the file.

Documentation

Client agrees that Immigration process or the relevant Canadian authorities demand and expect the timely submission of information and documentation, therefore client understand and agrees to respond to communication and instruction provided by counsel, otherwise counsel should be hold responsible for any delays or rejection of client’s application.

Client furthermore agrees will provide all required information and documentation as per counsel instructions within reasonable time to comply on time to Immigration office or Embassy requested time line.

Client agrees all information and documents he/she submits are true and correct. Counsel has the right to fully rely on all information and documents provided.

Privacy & Confidentiality

Although the client may consider some information included in the application forms or the supporting documents submitted to Counsel to be propriety or confidential, any such material may be shared or disclose to a third party, in accordance with client’s consent, and where required by law or if required to serve the client.

Disbursements:

Client understand our fee is not include any applicable Canadian government fees processing, landing, translation, Interpretation or any other professional fees such as Medical examination that may be required to be paid, to completed and execute above tasks, client agrees to pay these fee separately (if or when required).

Travel

Client agrees and accepts that the immigration procedure may require that client and family members may require traveling for interview(s). In such case it is client responsibility to make all required arrangement to appear for said interview.

Conflicts of interests and Dual Representation

Consul agrees shall not represent parties with potentially conflicting interests in an immigration matter, save after adequate disclosure to and wit the consent of parties, shall not act or represent in a matter where there is likely to be conflict of interest.

Counsel has encourage the client to receive independent legal advice this agreement or any undertakings the client may be entering with a third party If Counsel determines representation creates a conflict of interest or violates any code, statute or regulation, the client will be notified and monies paid as a retainer will be refunded.

Client understand, Counsel may partner with one or more associates (including his Employees) to provide the services to you need, during the process of his/her application, or seek help from other professional, The Society In the event that Counselor and the engaged associates determines the client’s application and supporting documents do not constitute a meritorious visa application, Counsel reservesthe right,in their sole discretion, to terminate the client’s visa application and may close the file and retain paid portion if the fee.

Client further acknowledges and understands that Canadian Government Agencies, having jurisdiction over immigration matters, exercise discretion in making their decisions, and therefore Counsel cannot be held liable, for any reasons, if an Agency refuses to act upon, delays acting upon, or denies the application of any applicant.

Therefore client acknowledges that due to any number of unforeseen issues, Counsel does not warrant that it is unconditionally able to obtain a specific visa or status for the client and, the issuance of a Visa is not guaranteed. In all events, the liability of Counsel and his associates under this Agreement or his representatives shall be limited to a full refund or any portion of the fee paid by the Client.

Should the client not wish to continue with the application, the client will notify client in writing and counsel will withdraw from acting on his/her behalf and close the file immediately, and if client withdraw his/her application before it has been concluded, or the client not cooperate with the process of the application for any reason beyond counsel control, under above circumstances our fees cannot be refunded.

No Guarantee

 Client acknowledges and agrees that should client or any family member have medical have undisclosed medical or have been considered in admissible due to criminality problem, or has misrepresented himself/herself, the counsel will not liable or would be deemed to have complete all his duties.

Counsel representation ends when the client is informed of the Agency's final decision (i.e. an approval or denial of the application or petition in question), or ceases upon receiving a termination request from the client, or payment is not made as stated above (Unless new or other written arrangement has been made).

* Some condition may apply to fees concerning this agreement, such as at decision point If the client wishes or require to appeal an Immigration officer determination at IAD or may be required additional Counsel Services during the process of the application or to engageo ther professional services at substantial cost, time and expense (Fees for such services will be discussed at later point if/or when needed).

All rights reserved with Soltani and Associates.